All posts by : Mervyn Malamed

Disputes, whether hidden or obvious, are signs of conflict. Conflicts can remain dormant until they erupt as disputes.

The ranked actions of power, then rights, and then lastly interests, are illustrated by the all too common Conflict Escalation Spiral.

When you examine the behavioural style of an organisation like a Body Corp, you reveal its conflict culture.

At times it is sensible to wait for tensions to fade as they become less relevant. Yet waiting for conflict to de-escalate can be costly – wasting time, money, energy and lost opportunities.

If you can control your behaviour to respond in ways that generate calm and lead to better communication, your conflict competence levels will improve.

“Negotiation is 80% preparation and 20% dialogue.” All Sectional Title disputes are about money? – WRONG