In the Sectional Title environment, you should not be negotiating directly with attorneys, trustees, the Body Corp representatives, or even tenants.
In a Sectional Title environment, this translates into wasted time, overlooked opportunities, degraded decision quality, sabotage, vandalism, restructuring, health costs and more.
Conflict is normal, and resolving conflict saves money. That is self-evident. It is the first of two main opportunities positive change that conflict brings.
People in disputes take positions, generally based on the power they wield or rights they feel entitled to.
Conflict, disputes, and disagreements are the inevitable result of the interaction between personalities and circumstances.
Personality is hard-wired, behaviour is modifiable, and it’s the behaviour that affects you and those around you.
There are obvious implications when disputes happen in ways that require money or other resources.
Positive, proactive stimulation of conflict means you get to pull things out from under the rug, switching on the creative juices towards a solution.
Disputes, whether hidden or obvious, are signs of conflict. Conflicts can remain dormant until they erupt as disputes.
The ranked actions of power, then rights, and then lastly interests, are illustrated by the all too common Conflict Escalation Spiral.