When you examine the behavioural style of an organisation like a Body Corp, you reveal its conflict culture.
CONFLICT DE – ESCALATION
At times it is sensible to wait for tensions to fade as they become less relevant. Yet waiting for conflict to de-escalate can be costly – wasting time, money, energy and lost opportunities.
CONFLICT COMPETENCE
If you can control your behaviour to respond in ways that generate calm and lead to better communication, your conflict competence levels will improve.
SECTIONAL TITLE NEGOTIATION | THE PREPARATION
“Negotiation is 80% preparation and 20% dialogue.” All Sectional Title disputes are about money? – WRONG